Our eCommerce Virtual Assistants do all the ‘heavy-lifting’ remotely, freeing you to work ‘on’ your business.
- Customer Support (including responding to help desk tickets, inquiries, complaint resolution, online shopping assistance and trouble-shooting)
- Order fulfillment
- Follow up on unpaid orders and abandoned carts
- Price & information reconciliation to ensure price integrity at all times
- Data scrubbing for existing listings and any other online content
- Create, activate and maintain listings
- Theme design and customization
- Page and Category set up
- On-page SEO
- Inbox Management
- Proof reading and editing
Our South African eCommerce VA’s are highly experienced & half the price when booked from abroad.
- Database Management
- File Management
- Market Research
- Product Research
- Web Banners & high-quality images
- Upload/Search winning products
- Data entry & data collection
- Theme customisation
- Source and provide royalty free images
- Uploading content to CMS (banners, images, blogs, etc)
- Transcription Services
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