Can you imagine waking up and feeling confident and assured that your digital presence is being handled and managed by a pro? However, this needn’t be a fantasy; it can be a reality with the help of an eCommerce Assistant.
Let’s look at some of the benefits of E-Commerce versus a traditional shop. E-Commerce is your online business. Whatever your product offering is, be it physical goods or services, when an exchange for these goods and, or services take place over the internet, you’re a E-commerce business, it’s that simple.
Some benefits: Compared to a more traditional shop or office are there are no geographical limits. This is huge, for obvious reasons. Everything is a click away on the international highway of the world wide web. You’re open 24/7 – 365 days a year. No constraints to high street / mall / office opening and closing times. Additionally, if your overheads are significantly lower, this means higher profits for you and your shareholders. There is no travel time or travel costs to factor in… they simply don’t exist. And, finally, and this one is a doozy, if we are ever faced with another pandemic and lock-down, your business doesn’t need to wither away… it can still be accessible and relevant and very much in operation!
An eCommerce Assistant is your key to success in this arena.
You didn’t happen to become good by accident at what you do, and the same is true for an eCommerce Assistant. For instance, these individuals are highly skilled with an aptitude for people and communication and incredibly tech savvy. An eCommerce Assistant can advise you with step-by-step guidance on how best to digitise your product and or service. You can decide to what extent your E-Commerce Assistant is involved – from basic clerical to complete autonomy and accountability.
Knowing how the internet works, what is relevant and how to identify future trends is something your assistant can help you with. Did you know that according to the SEJ (Source Engine Journal); Search Engine optimization (SEO) is the digital marketing channel that brings in the highest return on investment (ROI) over other marketing channels such as Twitter or Facebook. We are talking a whopping 49%.
With that kind of exposure at stake, it’s a case of can you afford not to take on an eCommerce Assistant. In addition, “Lockdown” has opened our eyes. Whilst it has been an uncomfortable morphosis, the change is inevitable. As an eCommerce agency, we are here to help you in every aspect of getting started and staying open. That’s business to business (B2B) and business to consumer (B2C) via an efficient remote support eCommerce Assistant.
At a glance, we have compiled a list of areas where an E-Commerce consultant / specialist can support you:
- Provide landing page analysis and recommendations.
- Assess and provide recommendations on how to future proof your small business via integration and implementation.
- Provide deep site analysis and recommendations.
- Assess and recommend guidelines for all online content in order to maintain uniformity and consistency throughout the site.
- Online market research of product ranges, brands and pricing.
- Assess and provide recommendations on how to streamline business expenses.
- Integrate and implement cost containment within your business.
- Provide SEO (search engine optimization) analysis and recommendations.
Assess and provide recommendations on how to automate your business wherever possible i.e. Zendesk, site Bots etc.- Integrate and implement automation within your business.
- Assess and provide recommendations on how to collect digital reviews for your business.
- Integrate and implement an independent review system and process for your business.
- Relationship management to include vendor relationships and billing.
- Supplier and Vendor Relationship Management to include billing.
- Sourcing and contracting new suppliers to include legal assistance with contracts and legalities surrounding digital compliance.
- Sourcing new brands and product ranges.
- Online product marketing of brands and product ranges.
- Uploading marketing content into CMS.
- Product Range Planning.
- Forecasting and buying of products.
- Negotiating specials and promotions.
- Human resource assistance and recommendations for staff working remotely.
- Branding Services.
- Online Legal Contracts.
- Business Coaching.
